Privacy Policy

Supplier Payment Guard · Last updated: October 19, 2026

Supplier Payment Guard ("the App", "we", "us", or "our") helps Shopify merchants analyze supplier invoices and identify potential overcharges, quantity discrepancies, duplicate invoices, missing supplier credits, and SKU mismatches.

This Privacy Policy explains what information the App processes, why we process it, how it is stored, and how merchants can contact us about privacy matters.

1. Information we process

Depending on how you use the App, we may process the following information:

• Shopify store information: your Shopify shop domain and information necessary to authenticate and provide the App's functionality.
• Product information: product and variant information available through Shopify, including SKU, product title, and product price, as needed to compare supplier invoices with Shopify product data.
• Supplier information: supplier names, supplier SKU mappings, and saved supplier reference costs that you provide to the App.
• Invoice information: invoice numbers, invoice line items, SKUs, quantities, unit prices, discounts, and related supplier invoice information that you upload or provide.
• Supplier credit information: supplier credit note references, amounts, suppliers, and credit status that you enter or maintain in the App.
• App usage and analysis information: information necessary to maintain invoice analysis history, supplier trends, saved mappings, and other App functionality.

2. Customer personal data

Supplier Payment Guard is designed to analyze supplier invoices and Shopify product information. The App does not require access to Shopify customer records such as customer names, email addresses, phone numbers, or physical addresses to provide its core functionality.

Merchants should not upload customer personal information to the App unless it is necessary for the merchant's use of the service and permitted by applicable law.

3. How we use information

We use the information described above to:

• analyze supplier invoices;
• compare invoice prices and quantities with reference data;
• identify potential overcharges and other invoice discrepancies;
• identify duplicate invoices;
• track missing supplier credits;
• maintain supplier SKU mappings and reference costs;
• provide invoice history and supplier analysis features;
• generate dispute reports for supplier follow-up;
• provide, maintain, secure, and improve the App; and
• respond to support requests and comply with legal obligations.

We do not use merchant data for unrelated advertising purposes or sell merchant data.

4. Shopify API data

The App accesses Shopify data only to provide the functionality described in this policy. We follow Shopify's requirements regarding API data, privacy, security, and data protection.

5. Invoice files

When you upload a PDF, CSV, or Excel supplier invoice, the file is processed so that the App can extract and analyze invoice information. The extracted information may be stored as part of the App's invoice analysis history and related merchant records.

6. Data retention

We retain merchant and application data only for as long as reasonably necessary to provide the App's functionality, maintain invoice history and saved merchant settings, provide support, resolve disputes, comply with legal obligations, and protect the security of the service.

When data is no longer required for these purposes, it should be deleted or anonymized in accordance with our applicable retention practices and legal obligations.

7. Data security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. Data transmitted between the App and external services is protected using appropriate transport security.

8. Data sharing

We do not sell merchant data. We may disclose information only when reasonably necessary to provide the App, operate our infrastructure, comply with legal obligations, protect the App and its users, or respond to lawful requests.

9. Shopify privacy and compliance requests

We support applicable Shopify privacy and compliance requirements, including requests relating to merchant and customer data where applicable. Shopify may send privacy-related requests through its required compliance mechanisms, and we will process such requests in accordance with applicable requirements.

10. International data processing

Depending on the infrastructure and service providers used to operate the App, information may be processed or stored in countries other than the country where the merchant is located. Where required, we will use appropriate safeguards for international data transfers.

11. Your rights

Depending on applicable law, merchants may have rights to request access to, correction of, deletion of, or information about the processing of their personal data. Requests can be made using the contact information below.

12. Changes to this Privacy Policy

We may update this Privacy Policy when the App, our data practices, or applicable legal requirements change. The updated version will be made available at this URL and will include a revised "Last updated" date.

13. Contact